Shipping policy
Shipping Policy – ByRosema
At ByRosema, we carefully prepare and package every order to ensure your beautiful flowers arrive safely and in perfect condition.
Order Processing
All orders are processed and shipped within 1–2 business days after your order is placed.
Shipping & Delivery
Once your order has shipped, estimated delivery takes 1–5 business days, depending on your location.
Total estimated delivery time: 2–7 business days, including processing and shipping.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information so you can follow your package every step of the way.
Delays
Please note that weekends, holidays, weather conditions, and carrier delays may affect delivery times.
Damaged Packages
We take great care in packaging our preserved roses. If your order arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and product so we can assist you.
Contact Us
If you have any questions about your shipment, please contact our customer support team.
Thank you for choosing ByRosema — where beautiful flowers create lasting memories.